Looking for your next challenge as a Case Manager in the automotive industry?

ALTEN in Gothenburg is seeking a Case Manager to join our team. This is a technical and functional role where you will review and implement design changes, ensuring customer satisfaction and operational efficiency. Whether you are a junior or senior professional, if you are driven, analytical, and solution-oriented, this could be the perfect opportunity for you.

What do we offer?

• A dynamic and international work environment with cutting-edge projects.
• The chance to work with one of the world’s leading automotive manufacturers.
• Professional growth in a company that values innovation and continuous improvement.
• A collaborative team where your expertise will make a real impact.

About the role

As a Case Manager, you will be responsible for reviewing and offering specific design changes requested by internal and external customers. Your work will directly contribute to truck sales, customer satisfaction, and profitability.

You will analyze design requests, compile cost and lead time estimates, and plan activities for each order. Collaboration is key, you’ll work closely with Production Engineering, GTT, and international teams to ensure smooth operations. Additionally, you’ll perform light risk assessments and contribute to product and process improvements.

This role requires a technical mindset, strong problem-solving skills, and the ability to drive efficiency while adhering to company policies.

Your main responsibilities

• Receive, investigate, and analyze customer design requests.
• Cooperate with internal teams (Tuve CA, Gent, Umeå, GTT, Terberg) to ensure smooth workflows.
• Compile cost and lead time estimates for design changes.
• Plan and coordinate CA (Customer Adaptation) activities for orders.
• Perform risk assessments for each design request.
• Contribute to product and process projects with a focus on best practices.
• Drive efficiency improvements in line with business goals.

Your profile

We are looking for a driven, analytical, and solution-oriented professional with:

• A university degree (preferably in engineering or a related field).
• Knowledge of cab and chassis product/process (automotive industry experience is a plus).
• Familiarity with IT systems (e.g., KAP, OM, KOLA, EDB) is beneficial.
• Fluent in Swedish and English (written and spoken).
• Strong communication skills and the ability to work in an international environment.
• A business and customer-oriented mindset with a focus on continuous improvement.
• Ability to adapt quickly to changes and work both independently and in a team.

About ALTEN

ALTEN is one of Europe’s largest technology and IT consulting companies with over 57,000 employees in nearly 30 countries. Our engineers carry out complex and highly technical projects throughout the value chain of the most prestigious companies in all sectors, such as Automotive, Defense, Energy & Environment, Industry, Public services & Government and Life Sciences. In Sweden, we are about 1300 committed employees with 9 offices in 9 cities – from Lund in the south to Skellefteå in the north.

For the sixth year in a row, ALTEN has been named one of Sweden’s most attractive employers by Karriärföretagen, an award for employers that offer unique career and development opportunities.

Welcome to read more about us at alten.se

Please be aware that applications submitted via email or direct messaging will not be considered.

For any HR-related questions or request regarding a job application, please select the ‘Recruitment’ category in “Contact us”.